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The participant from U . s . is enduring problems withdrawing her money as a result of minimal availability of payment solutions. She stopped responding.
The player from Alberta had requested a withdrawal two weeks prior but was dismissed because of the casino's assistance crew Inspite of many electronic mail follow-ups. The participant verified that KYC verification was accomplished and presented proof of interaction makes an attempt.
The participant from United States is promised a deposit refund. The payment appears to be delayed. We rejected the criticism as the participant did not respond to our messages and inquiries.
I've display screen shot of all e-mails and Dwell chats as proof. And these are the withdrawals in my history that show as done:
The participant from United States has requested a withdrawal Practically a month in the past. It's been pending since. Participant’s complaint is settled correctly.
Immediately after we intervened and invited the casino representative into the discussion, the casino acknowledged the interaction issues and confirmed which the participant's documents were accredited and her account confirmed. They also pledged to improve their verification process to avoid these types of concerns in the future. Irrespective of this, the participant didn't confirm receipt of her withdrawal and unsuccessful to reply to additional conversation, leading to the rejection from the complaint.
Casinos using a Under regular Safety Index generally have an unfavorable ratio of their number of tourists to relevant grievances submitted by players. It ensures that this casino has probably addressed some players unfairly previously. Submitted: ten Jul 2021
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The participant from U . s . has requested duckystar a withdrawal Practically per month in the past. It has been pending considering that. Casino paid out the winnings and complaint is solved.
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